Consultative Support

MySQL Consulting and Support on a flat, low monthly fee

Consultative Support for MySQL provides an ongoing relationship for continued on-demand expertise and support for MySQL. It is a cost effective solution for anyone seeking help on a regular basis, with savings of up to 75% on consulting fees.

Easy to Budget One fixed monthly fee for your MySQL consulting needs.

Unlimited Consulting Unlimited consulting hours included every month.

On-Demand Service No advance booking of a consultant is required.

Mix and Mash Get support, expert advice or help with tasks or projects.

Why CONSULTATIVE SUPPORT?

Get the lowest rates

Lower Cost

Save up to 75% on your consulting bill

By subscribing to Consultative Support, you can reduce the costs of engaging a MySQL expert by up to 75%, compared to the pay-as-you-go model. Additionally, the fixed monthly fee makes your spending predictable and very easy to budget.

On-Demand Model

Stop wasting your time

Why should you wait weeks for an appointment with a consultant? Consultative Support simplifies access to MySQL experts by removing requirement to pre-schedule time with a consultant.

Unlimited Consulting New

Never run out of hours

Unlimited Consulting is a unique offer which allows you to use the service at no additional cost even after you have run out of the contracted consulting hours in a given month. It provides assurance and peace of mind that your tasks can continue, while you do not have to worry about overage costs.

How to get started?

Subscribe for instant access
  • 1
    Sign up

    to create a customer account and receive access to our Customer Portal.

  • 2
    Try or Buy

    Test drive our services for free, or choose your plan and subscribe for unlimited access.

  • 3
    Create a new Issue

    In the Customer Portal, create a new issue describing your problem to us. Provide as much detail as you can.

  • 4
    Provide access details

    If the task requires us to access any system or database, you will need to share access details with us.

  • 5
    Work commences

    At this point we are ready to start. We will assign an expert to help you and they will follow up with the next steps.

Questions? Reach out, and we will be happy to answer them. 

Ask Us

Pricing

  Casual Regular Unlimited
Price €750 / month €2250 / month €4000 / month
Term Month-to-month Month-to-month Month-to-month
Servers Unlimited Unlimited Unlimited
Monthly Hours 5 hours 15 hours 30 hours
Additional Time
Free overage with Unlimited Consulting.
from €160 / hour from €0 / hour from €0 / hour
Unlimited Consulting
Never run out of consulting time.
  €750 / month FREE
Consulting Cases
Analyse database problems and find solutions.
Support Incidents
Get your questions answered.
24/7 Emergency Response
We are always available to assist you with emergencies.
Remote Login
We can access your MySQL server using a secure connection method.
Database Troubleshooting
Diagnosis of root causes of intermittent database issues.
Version Upgrades
In-place upgrades to fix bugs and security vulnerabilities.
Administration Tasks
Ad-hoc database administration tasks are available.
 
Migrations
Assistance with major upgrades and data migrations.
 
Architecture and Design
Drafting and designing new solutions, implementing proof-of-concept prototypes.
   

 

Frequently Asked Questions

What happens when I run out of Monthly Hours?

Except when your current plan includes the Unlimited Consulting option, once your account runs out of the Monthly Hours, any work performed until the end of the month can be carried out using On-Demand Consulting rates.

Can I cancel the subscription?

Month-to-month agreement allows you to cancel your subscription at the end of every month.

What if I need help with something not covered by my plan?

Such work can be carried out using On-Demand Consulting.